VVD-raadslid Kalthoff stelt vragen over vertrek wijkcoaches

VVD-raadslid Kalthoff stelt vragen over vertrek wijkcoaches

Veel wijkcoaches zouden volgens de Arnhemse VVD opgestapt zijn als wijkcoach. Tijdens het indienen van een schriftelijke vraag stelde Karin Kalthoff  dat ‘een jaar geleden de VVD waarschuwde , net als het APCG, al voor het gevaar van inzetten van generalisten bij specialistisch werk.’

Laagdrempelige en adequate klachtenopvang
Kalthoff leidde haar vragen verder alsvolgt in: ‘Het huidige vertrek van de wijkcoaches kent mogelijk andere oorzaken maar gezien de aard en het belang van het werk en het goed functioneren van de wijkteams is het verstandig om helderheid te krijgen over de oorzaken/redenen van vertrek. Ook heeft de VVD vorige jaren meerdere malen gevraagd om samen met de cliëntorganisaties een laagdrempelige en adequate klachtenopvang op te zetten. Veel mensen klagen nl. niet bij de organisatie van wie zij (bijv. voor de zorg) afhankelijk zijn.’

Het college van burgemeesters en wethouders zal later een antwoord geven op onderstaande vragen:

1. Heeft het vertrek van de wijkcoaches daadwerkelijk te maken met rolonduidelijkheden en problemen mbt. het generalistisch werken. Zo ja: hoeveel wijkcoaches zijn vanwege deze rolonduidelijkheden of rolproblemen opgestapt;

2. Welke middelen worden ingezet om er voor te zorgen dat wijkcoaches in de toekomst hun taak goed kunnen uitvoeren en (voortdurende/ongewenste) wisselingen in de wijkteams worden voorkomen;

3. Welke stappen gaat het college zetten om er voor te zorgen dat de klachtmeldingen in de toekomst niet meer versnipperd, maar het liefst op eén plek binnenkomen;

4. Is het college bereid om ook voor wat betreft de klachtmeldingen samen te werken met de cliëntenorganisaties. Zo ja hoe en in welke mate?

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